Security

Found a security issue?

Tell us before telling anyone else. We read every report ourselves and fix real issues — no bureaucracy, no runaround.

What to send

The more of this you include, the faster we can act.

  • What the issue is and where you found it (a page, an API address, a feature).
  • Steps to reproduce it — exact clicks, requests or input.
  • What it lets someone do that they shouldn't be able to (see another member's data, bypass a payment, act as someone else, and so on).
  • Your contact details, so we can follow up or ask a question.

What's in scope

Anything on bildfie.com and its subdomains: the website, the member area, the admin area, and the mobile app's connection to our servers.

Real security issues — things like exposing another member's private data, bypassing payment or escrow checks, taking over an account, or running code we didn't intend. Not in scope: things that need physical access to someone's device, social engineering of our staff, or issues that only affect your own account (use Support for those instead).

What we ask in return

  • Give us a reasonable chance to fix it before telling anyone else or posting about it publicly.
  • Don't access, change or delete real member data beyond what you need to show the issue exists.
  • Don't run anything that could disrupt the platform for other people (no automated scanning at volume, no attempts to overload it).
  • Test only with your own account — never someone else's, even if you think it would prove the point better.

In return: a good-faith report that follows this stays exactly that — good faith. We won't pursue legal action over a genuine, responsible report.

Send your report

We aim to reply within 3 business days.

No bug-bounty payouts yet — this is a direct line to a person who will actually read and act on what you send, nothing more promised than that.