Terms & Policies
The agreements and rules for using Bildfie, written in plain language. Updated 14 October 2026.
Using Bildfie
The basics that apply to everyone.
Terms of ServiceThe agreement between you and Bildfie: your account, what we do and do not do, payments, content, closing accounts and the law that applies.Updated 14 October 2026
Community StandardsWhat is and is not allowed on Bildfie, including the rule against sharing contact details, and what happens when someone breaks the rules.Updated 14 October 2026
Privacy PolicyWhat information we collect, how we use and share it, how long we keep it and the choices and rights you have.Updated 14 October 2026
Cookies PolicyThe cookies and similar technologies we use, why we use them and how to control them.Updated 14 October 2026
Money on Bildfie
Your wallet, payments, escrow and refunds.
Payments & Wallet TermsHow the Bildfie wallet, M-Pesa, escrow, phase payments, commissions, withdrawals and the transaction PIN work.Updated 14 October 2026
Disputes & Refunds PolicyHow to raise a problem, how we decide disputes about money held in escrow and when refunds are given.Updated 14 October 2026
Working on Bildfie
Extra rules for each part of the platform you use.
Projects & Hiring TermsPosting projects, bidding, hiring, agreements, phases and milestones, quick jobs, reviews and case studies.Updated 14 October 2026
Jobs & Recruitment PolicyRules for employers who advertise jobs and for people who apply, including fair hiring and how CVs are shown.Updated 14 October 2026
Selling & Marketplace PolicyRules for selling items and running a shop, prohibited items, protected items such as phones and vehicles, delivery and returns.Updated 14 October 2026
Property Listings & Rentals PolicyRules for listing land, homes and containers, collecting rent, deposits, sales and leases through Bildfie.Updated 14 October 2026
Digitals Licence TermsBuying and selling digital products on Bildfie, the licence you receive and how licence keys work.Updated 14 October 2026
Learn TermsCourses, teachers, learners, parents and sponsors, sessions with a teacher, exams, certificates of completion and refunds.Updated 14 October 2026
Groups, Chamas & Fundraisers TermsRunning a group or chama on Bildfie, money held for a group, rotations, approvals and fundraising campaigns.Updated 14 October 2026
Advertising PolicyWhat adverts and promoted listings may contain, how they are reviewed and how they are paid for.Updated 14 October 2026
Rights and safety
Protecting your work, your account and young people.
Intellectual Property PolicyRespecting copyright and trademarks, and how to report content that uses your work without permission.Updated 14 October 2026
Account Safety & SecurityHow we protect accounts and money: the transaction PIN, signatures, identity checks, account recovery and what you can do.Updated 14 October 2026
Children & Young PeopleWho may use Bildfie, how children learn through a parent or guardian, and the protections that apply to them.Updated 14 October 2026